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This is is my second blog post, the first being over a year ago.

The following was my first ever newsletter, which was sent to 119 unsuspecting family, friends, supporters, clients, prospects, & more on April 3, 2023.

I have had two newsletters since, which I will also be posting, and I plan to write more here about my perspective on small business knowledge management. Stay tuned! For now, here is MC speaking to you from 4 months in the past, or more if you're reading this later. Thanks for your time and attention. - MC on June 20th, 2023.

Hi there! Flashback to Black Friday when the only thing I purchased was this email marketing product (flodesk, which I love) with the intention of sending a monthly newsletter starting in January 2023. Now I finally did it!

First of all, thank you for being one of my OG subscribers!

My hope is that this newsletter will serve as a source of inspiration, education, and connection. A space that is full of the good stuff—articles, blog posts, resources, the latest happenings in my corner of the universe and so much more.

My work is all about making things like onboarding, servicing, + processing easier for independent insurance agencies so they can focus on developing their team and growing their book of business intentionally. Auditing an agency's operations and documenting them in an accessible + enjoyable way is a tall task, but that's what I love to do! I want my clients to feel confident about leading their agency like a coach and I want them to feel good about what's getting done in their daily operations…and what isn't.

I want this to be an email that you truly look forward to reading when it pops into your inbox, whether you are in the insurance industry or not. If it's not for you, please feel free to 'unsubscribe' at any time. No hard feelings! I know the rush of saying 'no thank you' (aka Unsubscribing) to someone who barges into my inbox to tell me something that just doesn't do it for me. Our attention is a valuable and I appreciate yours.

Respond to this email and let me know what you're curious about learning. Cheers!


Allow us to reintroduce ourselves. MCJ Partners is the consulting company we co-founded in 2020 to use our unique individual talents + passions to make a living for our household and enjoy life as much as possible while doing it. It is a small but mighty partnership consisting of the two of us, working hard to help our clients think differently and work smarter.

With a variety of operational + financial expertise, we are proud to offer both independent + collaborative ongoing or project-based services to independent insurance agents and are carving out a niche for ourselves as a partner of choice for agents who want to grow mindfully. As this develops, we will share information in this newsletter.

For example, here goes our first announcement: we are excited to share that MC has openings for Operations Clinics for agents starting this summer! This is a game-changing focus for our firm as we continue supporting our current client base. There is limited availability for this season, so if you are interested you can request a discovery call below and of course, stay subscribed for more information about MCJ's Agency Operations Clinic.

Please forward this to anyone who would be interested and they can subscribe to the newsletter on our website. Thank you so much!


MC + Craig

For memorializing, as we grow and evolve. This is where we started!

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